Privacy Policy
Last updated: October 23, 2026
This Privacy Policy explains how IGO METAL CRAFT LLC (“IGO Metal Craft”, “we”, “us”), operator of igotechmetal.com (the “Site”), collects, uses and shares your personal information when you visit the Site or buy from us.
Information we collect
Device information
Browser version, IP address, time zone, cookie information, pages and products you view, search terms and how you interact with the Site. Collected automatically through cookies, log files, web beacons, tags and pixels, to load the Site correctly and to analyze and improve it. Shared with our e-commerce platform provider, Shopify.
Order information
Name, billing and shipping address, payment information, email address and phone number. Collected from you to fulfill your order, process payment, arrange shipping, send invoices and order updates, screen for fraud and — where you have agreed — send you information about our products. Shared with Shopify, our payment processors and shipping carriers (FedEx, UPS, DHL).
Customer support and custom-order information
Name, email, phone number, measurements, photos and design files you send us for a quote or custom order. Used only to answer your request, prepare drawings and produce your order.
How we share information
We share personal information only with service providers that help us run our business — for example Shopify (Shopify privacy policy), payment processors, shipping carriers and analytics/advertising partners described below — and when required by law, to respond to lawful requests or to protect our rights. We do not sell your personal information for money.
Analytics and advertising
We use Google Analytics to understand how customers use the Site (Google privacy policy; opt out). We may show you ads on other sites based on your visits. You can opt out of targeted advertising here: Facebook, Google, Microsoft/Bing, and through the Digital Advertising Alliance.
Cookies
We use cookies that are necessary for the store and checkout to work, plus analytics and advertising cookies. Most expire between 30 minutes and two years. You can manage or block cookies in your browser settings; some parts of the Site may not work without them. We do not change our practices in response to “Do Not Track” signals.
Data retention
We keep order information for our records unless and until you ask us to delete it, subject to legal and tax record-keeping requirements.
Automated decision-making
We do not make decisions with legal or similarly significant effects based solely on automated processing. Shopify uses limited automated fraud screening (for example, temporarily blocking IP addresses or cards linked to repeated failed transactions).
Your rights
California (CCPA/CPRA) and other U.S. state residents: you may request access to, correction of, deletion of, or a copy of your personal information, and opt out of targeted advertising. You may use an authorized agent.
EEA/UK residents (GDPR): you may request access, correction, deletion, portability and restriction of your data, and object to processing. We process data on the basis of contract, legal obligation, legitimate interests or your consent. Your data may be processed in the United States and Canada by our service providers.
To exercise any of these rights, email info@igotechmetal.com. We will not discriminate against you for exercising your rights.
Children
The Site is not intended for children under 16, and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. The “Last updated” date above shows the latest version.
Contact
IGO METAL CRAFT LLC
2201 Menaul Blvd NE, Ste A, Albuquerque, NM 87107, United States
Phone / SMS: +1 505 447 0749
Email: info@igotechmetal.com
Hours: Monday–Saturday, 9:00 AM – 6:00 PM (MT)